• The Hames Sensi card is not transferrable and is issued to an individual for their sole use.
  • By using the Hames Sensi card you agree to abide by the terms and conditions of the the Hames Sensi loyalty program.
  • Your Hames Sensi card can be used in affilated physical and online shops.
  • To earn or redeem points or benefits under the Hames Sensi loyalty program you must present your card or insert your code online at the time of the transaction.
  • Your Hames Sensi points can be redeemed and used as discount on a purchase but may not be used in conjunction with any other offer or discount.
  • Participating outlets may be added or deleted in the future and members will be notified via either our email system or website.
  • 1 point is accredited for every 10€ of purchase, with exclusion of fresh fruit & vegetables, products in bulk and delivery costs.
  • 10 points can be in transformed in a discount voucher of 10%. Otherwise you can collect 20 points to be transformed in a 20% discount voucher.
  • Members can accumulate points, but are unable to redeem points until such time they have activated their card by signing the relative form and advised their preferences and contact details
  • Hames Sensi members will be offered special product deals by Hames Sens or its partners through email campaigns. These deals from time to time will have bonus points attached.
  • Members are responsible for advising us about changes to their preferences and contact details.
  • To replace a lost or stolen card please phone on 7703 8663 or send us an email.
  • Hames Sensi at its sole discretion reserves the right to terminate a Hames Sensi card if mis-use of the card or operating the card in a manner which is deemed as a breach of the Terms and Conditions.
  • A member whose card and account is terminated will forfeit all points in their account.
  • 30 days notice will be provided to Hames Sensi members should Hames Sensi or its affiliates decide to terminate the program at any stage. Members will be notified via email and on our website www.hamessensi.com. From the date of such notice until the termination of the program card holders may redeem but not accrue points.
  • The Hames Sensi may deduct from the points balance in a members account any points credited in error and any points relating to a purchase which is cancelled or reversed or where a refund is given.
  • The Hames Sensi may make changes at any time without prior notice to members to the terms and conditions and the reward schedule. Hames Sensi will attempt to notify members of any changes but shall not be liable in any way for failure to do so.
  • The Hames Sensi may collect information about members including information contained in the application form and information as to transactions resulting in point’s credits and credits which will be held in the membership data base. The membership data base contains the member information such as name, email, address, telephone number, date of birth and post code.